All prices listed in CDN dollars

Cat RP Portable Generator FAQ

The RP Generators

How do I choose the right size?

You can use the Cat Portable Generator Sizing Tool
http://www.cat.com/en_CA/consumer/sizingtool.html
*keep in mind this tool is a general guideline. For help sizing your generator please call 1-888-491-8464

You can also download the RP Series Product Comparison table here.

What does the ā€˜Eā€™ stand for on the 6500E & 7500E?

Electric start. The 6500E and 7500E have electric start capability, in addition to pull start, whereas the 3600 and 5500 are pull start only.

What is the runtime for the RP generators.

At 50% load:

  • RP3600 13.5 hours
  • RP5500 15 hours
  • RP6500E 12 hours
  • RP7500E 11 hours
What is the decibel rating?

Caterpillar does not publish directly comparable sound data for the RP series, due to lack of industry noise measurement standards. However, these generators have an over sized muffler with sound absorption materials, side panels, and over sized fuel tank above the engine, which serves to contain noise as well.

Warranty

What is the warranty?

Two years fom the date of orginal purchase or 1000 operating hours, whichever occurs first. You can quality for an additional year by registering your product within 30 days from date of purhcase for a total of 3 year or 1000 operating hours, whichever occurs first.

Full Warranty can be downloaded here.

Where do I go for warranty or service inquiries?

For service or warranty options you need to contact an authorized service provided. All Battlefield locations fall under this category.

View Battlefield Locations

How do I register my Cat RP Generator?
What's your return policy

Our return policy can be found here

SHIPPING

How long is the lead time?

RP generators typically ship within 24 hours and lead times are 2-4 business days.

Can I pick up my RP generator?

Not for online purchases. However, you can purchase the RP generators in person at any Battlefield locations.

View Battlefield Locations

Can I have it delivered to a branch?

No.

Do I need a lift gate for delivery?

If you don't have a delivery dock or forklift, you will need a lift gate for delivery. The generators ship on skids and must be removed from the delivery vehicle with a lift.

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